Contact us
Get matched with a licensed mortgage adviser, or reach our regulatory dispute resolution scheme.
Mortgage enquiries
The fastest way to talk to a licensed adviser is via our enquiry form. We will match you with a licensed Evolve Group adviser within one business day.
Start enquiry →No fees to you. We are paid by the lender on settlement (how we are paid).
Complaints + dispute resolution
If you have a complaint about a service we have provided, please contact us first via the enquiry form. If you are not satisfied with our response, you can contact our external dispute resolution scheme:
- Financial Services Complaints Limited (FSCL)
- Phone: 0800 347 257
- Web: www.fscl.org.nz
Operator
- Evolve Group Limited
- Financial Advice Provider — FSP711891
- Auckland, New Zealand · serving all NZ regions
- FSP registration: fsp-register.companiesoffice.govt.nz
- Regulator: Financial Markets Authority of New Zealand
Why no contact email? We do not publish a marketing email address. The enquiry form at /apply is the canonical mortgage entry point — it routes directly to a licensed adviser and is privacy-act compliant. For complaints not addressed via the enquiry form, the FSCL dispute resolution route above is the FMA-mandated channel.